Shipping Policy

 

Thank you for choosing Adore Daily. We are committed to providing you with a smooth, secure, and discreet shopping experience. Please review our shipping policy below.

 

1. Order Processing Time

All orders are processed within 1–2 business days after payment confirmation.

Business days exclude weekends and Singapore public holidays.

Processing time may be slightly extended during:

· Promotional campaigns or major sales

· High order volumes

· Temporary logistics adjustments

Once your order is shipped, you will receive an email containing your tracking number.

 

2. Singapore Delivery Time

For local Singapore deliveries, the estimated delivery time is:

2–5 business days

Delivery time may vary depending on:

· Delivery address

· Courier company schedule

· Weather conditions

· Public holidays or peak seasons

We will always do our best to ensure your order arrives as quickly as possible.

 

3. Shipping Fees

We provide a simple and transparent shipping policy.

Singapore Shipping

· Free shipping for orders above SGD 80

· Orders below SGD 80: Standard shipping fee SGD 4.90

Shipping fees will be automatically calculated and displayed at checkout.

 

4. Shipping Methods

We partner with reliable local courier companies in Singapore to deliver your order safely and efficiently.

The courier service provider will be automatically selected based on logistics arrangements.

 

5. Discreet Packaging

At Adore Daily, we highly value your privacy.

All orders are shipped in discreet, unbranded packaging.

The outer packaging will not display product details, brand name, or sensitive information, ensuring a private and comfortable shopping experience.

 

6. Delivery Delays

Occasionally, deliveries may experience delays due to:

· Holiday peak periods

· Extreme weather conditions

· Courier service disruptions

· Unexpected logistics issues

If your order has not arrived within 6 business days, please contact our support team.

We will assist in checking the shipment status as soon as possible.

 

7. Address Accuracy

Customers are responsible for ensuring that the shipping address is accurate and complete.

If a package fails delivery or is returned due to an incorrect address provided by the customer:

· The customer may be required to pay the reshipping fee.

 

8. Lost or Missing Packages

Once an order has been handed over to the courier service provider, the package is under the responsibility of the logistics company.

If your package appears lost in transit, please contact us.

We will assist in initiating a courier investigation.

Investigation timelines depend on the courier provider.

 

9. Failed Delivery

If a delivery attempt fails due to:

· Customer unavailable

· Incorrect address

· Unreachable recipient

The courier may attempt redelivery or return the package.

If reshipping is required, additional shipping fees may apply.

 

10. Contact Us

If you have any questions regarding shipping or your order, please feel free to contact us.

Email:
sophozcommerce@gmail.com

WhatsApp:
+65 8977 9536

WeChat ID:
+65 8977 9536